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Making sure my laptop is free from malware

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Making sure my laptop is free from malware

Hello, Welcome to BleepingComputer.

I’m nasdaq and will be helping you.

 

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.

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Let’s check it out.

 

Download the Farbar Recovery Scan Tool (FRST).

and save it to a folder on your computer’s Desktop.

Ensure that you are in an Administrator Account

Double-click to run it. When the tool opens click Yes to disclaimer.

Press Scan button.

It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.

The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

 

How to attach a file to your reply:

In the Reply section in the bottom of the topic Click the “more reply Options” button.

 

Attach the file(s). A 2 Steps process.

Reply to this topic.

Select the “Choose a File” navigate to the location of the File.

Click the file you wish to Attach. <- Step 1.

Click Attach this file. <- Step 2.

Click the Add reply button.

 

Please post the logs  for my review.

 

Wait for further instructions

 

p.s.

The Farbar program is updated often.

If it’s identified as suspicious by your Anti-Virus program trust it if Downloaded from the link I provided.

You should restore the program from the Quarantine folder.

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