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Help needed: Slow and/ or unresponsive booting of laptop

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Help needed: Slow and/ or unresponsive booting of laptop

Good day,

I have a Dell Inspiron 15, operating with Windows 10.

 

Windows Specs

Edition: Windows 10 Home

Version: 20H2

OS Build: 19042.928

Experience: Windows Feature Experience Pack 120.2212.551.0

 

Over the past few weeks, booting the laptop has been quite slow. It may take up to 10-15 minutes to start. Some applications such as Microsoft Word, Google Chrome and Zoom takes over 3 minutes to load and may even load incompletely with the icons showing but no text. I am not sure if this is a RAM issue, although when diagnostic was run in the BIOS, no errors arose on this. I am not sure if this also affects peripherals since around the same time, connecting external hard drives, USB drives, second monitor or an SD card is glitchy as it will connect and disconnect several times.

 

Any help to diagnose/ resolve the issue will be greatly appreciated.

 

Best wishes

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